HONG KONG · ARRIVAL GUIDE
Arriving in Hong Kong
Hong Kong International Airport (HKG) at Chek Lap Kok on Lantau Island is consistently rated among Asia's most passenger-friendly airports. The Airport Express train to the city centre takes 24 minutes and is the standard arrival route.
Airport to hotel
Airport Express runs every 10 minutes to Hong Kong Station (Central), Kowloon Station, and Tsing Yi; fare HK$115 to Hong Kong Station, HK$105 to Kowloon (MTR Octopus card accepted). From Kowloon Station, the in-town check-in facility allows baggage drop the evening before departure. Airport Bus A21 serves Kowloon hotels at lower cost. Taxis from HKG: red city taxi to Kowloon approximately HK$250–320; green Lantau taxi for Lantau destinations only. Didi operates in Hong Kong as well as standard taxis via the HKTaxi app.
SIM & connectivity
Hong Kong has different telecommunications infrastructure to mainland China — the Great Firewall does not apply here. A standard local SIM or data SIM provides full access to Google, WhatsApp, and all international services. Tourist SIMs are available at HKG arrivals from 3HK, SmarTone, and China Mobile HK. If travelling between Hong Kong and the mainland, a dual-SIM phone or separate mainland China SIM for Shenzhen/Guangzhou visits is practical.
Mobile payments
Hong Kong uses a different payment landscape: Octopus card (stored-value transit and retail card) is the most universal; purchase at MTR machines on arrival. PayMe, Faster Payment System (FPS), AlipayHK, and standard international credit cards all work widely. Foreign Visa/Mastercard are accepted at most restaurants and retail outlets — cash and international card use is more common here than in mainland China.
Currency & ATMs
Hong Kong dollars (HKD). ATMs at HKG accept all international bank cards with no difficulty. HSBC and Hang Seng Bank branches are at the airport. The exchange rate between HKD and USD/GBP/EUR is competitive at airport ATMs. Renminbi (RMB/CNY) is accepted at some establishments near the mainland border but is not standard; exchange to HKD on arrival. Keep HK$300–500 cash for taxis, wet markets, and dai pai dong stalls.
Managing jet lag
Hong Kong is UTC+8. The city's 24-hour activity means there is no shortage of food and activity at any hour of the night. A post-arrival dim sum breakfast (most teahouses open 07:00–07:30) is an effective strategy for resetting to local time.
English support & contacts
English is an official language of Hong Kong and is used throughout the transport system, government offices, most restaurants in tourist and commercial areas, and the healthcare system. MTR station announcements are bilingual. In emergencies, dial 999; English-language emergency services are reliable. International-standard hospitals (Queen Mary, Prince of Wales, private Matilda and Canossa) provide fully English-language care. The British Consulate-General is in Admiralty; the US Consulate-General is in Central.